Home > English > Download > Trobule Shooting               If you are still unable to obtain the required support from your dealer or within this web page, please direct your inquiry to us via the Questions/Suggestions/Feedback section for further assistance.               Please select one of the following two categories to help route your inquiry to the correct product. It dosen't move 1.1 Pedal switch   check steps 1.checking if wire and pedal switch are in good connection work-out it should be red, brown, black wire from the front(or white, grey, black) check steps 2.checking if power gose through or not work-out change new switch 1.2 main switch   check steps 1.checking main switch and wire work-out fix wire with switch check steps 2.checking wire and terminal work-out fix terminal check steps 3.check if short-cut or no power work-out change new switch 1.3 fuse   check steps 1.open seat and check if fuse is burnt work-out Change fuse(For CT-8xx, please open hook) 1.4 Battery   check steps 1.checking if wire is falling off work-out connect wire with battery(For CT-8xx, please open hook) check steps 2.checking voltage. it should be over 5.5V work-out charging battery for over 8 hours. If it is not working, please change new battery check steps 3.Checking if battery is idle too long without charging work-out charging battery for over 8 hours. If it is not working, please change new battery 1.5 motor   check steps 1.checking wire connected to motor work-out fix wire with motor check steps 2.checking if motor is burnt work-out change new motor No hi-speed 2.1 fuse   check steps 1.checking if one of fuse is burnt work-out(for any two motor cars) change new fuse 2.2 Battery   check steps 1.checking if one of battery wire is off work-out(for any two motor cars) fix the wire check steps 2.checking if one of battery is damaged work-out change new battery 2.3 Main switch   check steps 1.checking wire holder with main switch work-out(for any two motor cars) fix the wire holder check steps 2.checking wire with main switch work-out fix the wire starting the car, then fuse burnt or short-cut 3.1 motor   check steps 1.checking if motor burnt or not work-out change new motor 3.2 gearbox   check steps 1.checking if any sound comes out from gearbox work-out change new gearbox 3.3 rider   check steps 1.if the rider is overweight work-out please follow weight limit 3.4playground   check steps 1.if you ever rider the car in grass or sand area work-out suggest to ride the car in smooth area No music 4.1 battery   check steps 1.checking AA battery work-out change new battery 4.2 wire   check steps 1.check musical IC with wire and terminal work-out fix the wire and terminal it dosen't move while remote 5.1 remot switch   check steps 1.check remote switch is on work-out switch it on 5.2 motor   check steps 1.check wire connected to motor work-out fix wire check steps 2.check if motor is good work-out change motor 5.3 remote controller   check steps 1.check battery in remote control work-out change new battery check steps 2.check chips connected to battery work-out clean the ships 5.4 remote circuit   check steps 1.checking connection wire work-out fix wire check steps 2.checking reciptor work-out change receiptor Missing parts 6.1 parts list   check steps checking parts position by provided parts list work-out contact sales department for parts replacement 6.2instruciton sheet   check steps assembly car in accordance with instruction sheet work-out contact sales department for parts replacement 6.3 Carton   check steps checking if PE bag if sealed, or carton is broken work-out contact sales department for parts replacement   TOP↑
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